Terms and Conditions

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Overview

These Terms and Conditions (the “Agreement”) govern all tours, safaris, mountain climbs, and related services provided by Everyday Safaris Ltd. By making a reservation, you acknowledge that you have read, understood, and agreed to these Terms and Conditions on your own behalf and on behalf of any travelers for whom you are booking.

If a booking is made on behalf of a group, the person making the booking (“Group Leader”) accepts full responsibility for communicating all information to the other participants. Everyday Safaris Ltd will assume that all group participants have reviewed and accepted these Terms.

Everyday Safaris aims to deliver safe, ethical, and memorable adventures. These Terms help ensure a clear, professional relationship between the company and every client.

1. Deposits & Final Payment

To confirm any reservation, a 30% deposit of the total tour cost is required. This deposit allows Everyday Safaris Ltd to initiate all essential preparations, including park fees, hotel reservations, logistical planning, and staff assignments.

The remaining 70% balance must be fully paid at least 21 days prior to the start of the tour.

Payment Conditions:
  • All payments must be made net of any bank fees or credit card surcharges.
  • Everyday Safaris Ltd is not responsible for charges deducted by banks, agents, or financial intermediaries.
  • Failure to make full payment by the due date may result in cancellation of the booking.

2. Booking Agreement

A booking is officially confirmed once the deposit has been received and Everyday Safaris Ltd issues written confirmation via email.

Booking Eligibility:
  • Only individuals aged 18 years or older may make a booking.
  • The Group Leader warrants that all information supplied is complete and accurate.
If booking on behalf of other travelers, the Group Leader must:
  • Have full authorization to do so.
  • Communicate all booking details and Terms to other participants.
  • Provide accurate personal information for each participant.

3. Cancellation Policy (By Client)

Everyday Safaris Ltd allows clients to cancel their tours subject to the following cancellation fees:

Notice Period Before Start of TourCancellation Fee
35+ daysNo cancellation fee
11–34 days30% of total cost
3–10 days50% of total cost
0–2 days100% of total cost
Customized tours

Some tailor-made tours involve special arrangements; therefore, cancellation charges may be higher and will be communicated at the time of booking.

Refund Method

Refunds are issued only to the original payer and only after deduction of all applicable fees.

4. Travel Insurance

Everyday Safaris Ltd does not provide travel insurance and is not responsible for costs arising from medical emergencies or evacuation.

Clients are strongly advised to obtain comprehensive travel insurance in their home country that covers:

  • High-altitude trekking
  • Medical treatment
  • Emergency evacuation
  • Repatriation
  • Trip cancellation/interruption
  • Baggage loss or damage
  • Personal liability

Clients must declare the nature of the trip (e.g., Kilimanjaro climb, safari) to their insurer to ensure appropriate coverage.

5. Medical Policies

Clients must ensure they are medically fit to participate in the booked activities.

Client Responsibilities:
  • Consult a qualified doctor before traveling.
  • Disclose any pre-existing medical conditions.
  • Follow medical advice regarding vaccinations, medication, and fitness.
Remote Destinations Disclaimer:

Many of our tours take place in remote areas where:

  • Medical services may be limited or unavailable;
  • Facilities may not match standards in your home country;
  • Evacuations may require significant time and resources.

Everyday Safaris Ltd does not guarantee availability or quality of medical care in remote areas.

6. Special Requirements

Everyday Safaris Ltd will make every effort to accommodate special requests (dietary needs, room preferences, equipment, etc.), but cannot guarantee fulfillment.

Special requests do not form part of the contract and failure to meet them does not constitute a breach.

7. Prices, Surcharges & Taxes

Tour prices are subject to change due to fluctuations in:

  • Government park fees
  • Taxes and levies
  • Fuel and transport costs
  • Currency exchange rates
  • Accommodation costs
  • Supplier charges

If such changes occur, Everyday Safaris Ltd will notify the client.

Client Options if Prices Change:
  1. Accept the revised price; or
  2. Cancel the booking without penalty.

Clients have 14 days to respond. Failure to respond is considered acceptance of the revised price.

Discounted prices apply only to new bookings.

8. Guaranteed Departures & Cancellations By Everyday Safaris Ltd

A departure becomes guaranteed once at least one confirmed client has booked, except in cases of Force Majeure.

If Everyday Safaris Cancels a Tour (non–Force Majeure):

You may choose to:

  • Transfer to another tour of equal or greater value;
  • Transfer to a lower-value tour with a refund of the difference;
  • Receive a full refund of amounts paid to Everyday Safaris Ltd.

Everyday Safaris Ltd is not responsible for incidental costs including:

  • Flights
  • Visas
  • Vaccinations
  • Travel insurance
  • Independently booked accommodation

9.Client Transfers & Postponements

A client may transfer their booking to another eligible participant if notice is given at least 14 days before the tour start date.

Both the original and new participant are jointly responsible for:

  • All payments due
  • Transfer fees (if any)

Private tours may be postponed to a later date, subject to:

  • Cancellation fees
  • Any additional costs incurred due to date change

10.Changes & Unused Services

Changes Initiated by Everyday Safaris

Everyday Safaris reserves the right to modify itineraries when operational, safety, or logistical reasons require it. This may include:

  • Route adjustments
  • Activity rescheduling
  • Changes of accommodation
  • Vehicle substitution
Unused Services

No refunds will be made for services voluntarily missed or partially used, including:

  • Meals
  • Transfers
  • Accommodation
  • Activities skipped by the client
Mountain Safety Adjustments

Guides may adjust or terminate summit attempts due to:

  • Illness
  • Weather
  • Safety concerns
  • Insufficient acclimatization This is at the guide’s discretion and is final.

11. Risk

Adventure travel involves inherent risks. By booking with Everyday Safaris Ltd, clients acknowledge that they are aware of and accept all risks associated with:

  • Wildlife encounters
  • High-altitude trekking
  • Remote locations
  • Variable weather
  • Limited access to medical services
  • Uneven terrain
  • Vehicle travel on rural roads
Client Conduct

Everyday Safaris may terminate a tour without refund if a client:

  • Violates local laws
  • Endangers themselves, other clients, or staff
  • Creates disruption
  • Ignores guide instructions
Client Responsibility for Damage

Clients are responsible for:

  • Loss or damage to equipment
  • Damage to accommodations or vehicles
  • Costs resulting from misconduct

12. Complaints

Complaints must be raised immediately with the guide or representative so corrective action can be taken.

If you choose to submit a formal complaint after the tour, it must be sent in writing within 30 days of the tour end date.

Everyday Safaris cannot act on issues reported after this period.

13.Third-Party Suppliers

Everyday Safaris works with reputable service providers including:

  • Hotels and lodges
  • Transportation companies
  • Airlines
  • Activity operators

These suppliers operate as independent contractors. Everyday Safaris Ltd:

  • Does not control their operations
  • Cannot guarantee their performance
  • Is not responsible for their errors, delays, or negligence

Claims arising from third-party actions must be made directly to the supplier.

All suppliers operate under Tanzanian law.

14. Liability

Everyday Safaris Ltd is not liable for:

  • Loss, injury, damage, or death caused by client negligence
  • Third-party supplier failures
  • Loss, theft, or damage to personal belongings
  • Delays or cancellations by third parties
  • Events caused by force majeure
Personal Property

Clients are responsible for securing and safeguarding their belongings.

Limited Liability Clause

If loss, injury, illness, or death occurs due to the proven negligence of Everyday Safaris Ltd or its employees, liability is strictly limited to:

  • The extent permitted by Tanzanian law;
  • Relevant international travel conventions.

Everyday Safaris Ltd is not liable for:

  • Indirect losses
  • Consequential damages
  • Loss of profit or opportunity.

15. Force Majeure

Everyday Safaris Ltd is not responsible for failure to perform obligations due to events beyond its control, including:

  • Natural disasters
  • Weather conditions
  • Political instability
  • War or terrorism
  • Pandemics or government restrictions
  • Strikes or civil unrest
  • Mechanical breakdowns

No refunds or compensation will be issued in such circumstances.

16. Images & Marketing

By participating in a tour, clients grant Everyday Safaris Ltd permission to use photographs or video taken during the trip for:

  • Marketing
  • Social media
  • Advertising
  • Website content

This license is worldwide, royalty-free, and perpetual unless the client requests exclusion before the tour begins.

17. Amendments

Everyday Safaris Ltd may update or modify these Terms at any time.
Updated Terms become effective 10 days after posting on the Everyday Safaris website or after direct communication to the client.

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